Dr VG Somani DCGI releases IPA guidelines on Market Complaints.

The guidelines were released at the recently concluded India Pharmaceutical Forum

Published On 2020-03-02 05:00 GMT   |   Update On 2020-03-02 09:52 GMT

Mumbai: Patient Centricity and Integrated Quality Management was the theme for this year's India Pharmaceutical Forum, organized by the Indian Pharmaceutical Alliance (IPA) in Mumbai. Now in its 5th edition, the event brought together manufacturers, regulators, academia and other relevant stakeholders together facilitate discussions resulting in meaningful and actionable outcomes. Dr VG Somani, Drugs Controller General India delivered the Keynote Address and released the IPA guidelines on Market Complaints.

"Indian Pharmaceutical Forum (IPF) is a pioneering initiative of IPA that lays a strong foundation for quality culture and capability building. Quality is fundamental to our industry and would help to take India to the next level. This Forum is a unique platform which brings together all stakeholders comprising of Indian and global regulators, government policymakers, industry, academia to move forward the quality agenda. This year's theme Patient Centricity and Integrated Quality Management will be pivotal for our journey on quality," said Mr Sudarshan Jain, Secretary-General, Indian Pharmaceutical Alliance

Mr Nilesh Gupta, Managing Director, Lupin Ltd. said, "There have been quite many changes in the Pharmaceutical market globally and in India. While the US is still the largest market of generic drugs in the world, India too has risen to the challenge. There are a host of opportunities, which come with their own unique challenges. All the members of the IPA came together to discuss and exchange information to build best practices. This reinforces the Indian Pharma Industry's commitment to quality management."

Mr Satish Reddy, President, Indian Pharmaceutical Alliance and Chairman, Dr Reddy's Laboratories Ltd. said, "The US has been under increasing pressure for exports; however, it is still the largest market for us. There has also been an increasing focus on China to tap into the emerging market of generics.


With India being a major player in the generics market, we need to set the global benchmark in quality. We need to create an industry culture where people do the right thing and speak up if anything wrong happens."

Mr Dilip Shanghvi, Managing Director, Sun Pharmaceutical Industries Ltd. said, "These are exciting times for the Pharma Industry. Research and Development, as well as innovation, will be key areas of focus. Going forward, we need to hybridize and get talent from other industries to shore up quality in the pharmaceutical industry."

Mr Pankaj Patel, Chairman, Cadila Healthcare Ltd. said, "Where we are today is because of our capability to make the best generics. The Pharma industry now should work towards bridging unmet medical needs. Innovation will be the key driver for the Pharma industry going forward and make India the pharmacy of the world."

Ms Samina Hamied, Executive Vice Chairperson, Cipla Ltd. said, "It is important to educate and train people about quality culture across the value chain. There needs to be an increased focus on the quality and robustness of the design. The Indian Pharma Industry has to be on a journey of continued improvement of quality systems. For this, we need to overcome the existing cultural inertia."

The CEO Panel on Patient Centricity and Integrated Quality Management by the CEO's of Lupin, Dr Reddy's Laboratories, Sun Pharmaceuticals, Cadila Healthcare, and Cipla reflected thoughts on the Indian pharmaceutical industry's current standing and the path ahead.

Read also: CDSCO to create forum to discuss various issue pertaining to drug regulations

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