Over 92 percent people do not trust healthcare system in India: Study

New Delhi: Over 92 percent people do not trust healthcare system in India, with the hospital being the most distrusted organization followed by Pharma and insurance companies, as per annual survey by fitness device firm GOQii.

"As per the GOQii India Fit 2018 report, 92.3% of citizens do not trust the healthcare system in India, which includes doctors, hospitals, pharma, insurance companies and diagnostic labs," the survey said.

The survey claims to have used inputs from about 2 lakh GoQii product users in the country.

As per the survey, 74 percent people said that they do not trust hospitals, followed by pharma and insurance firms (62.8 percent), medical clinics (52.6 percent), 50.6 percent doctors and diagnostic labs (46.1 percent).

"The key reason for the erosion of trust is largely due to a series of failure in the healthcare system, particularly the negligence by hospitals in the recent past. In addition, lack of transparency also came out as the single biggest impediment to the healthcare system in India," the report said.

Interestingly, the survey found Bollywood actor Akshay Kumar as the most trusted celebrity or public figure for health advice, followed closely by Yoga guru Baba Ramdev.

"Indians are no longer silent or docile patients, but instead they are now well-informed consumers keen to participate in the care process and demanding dignity and transparency from the healthcare providers," GoQii Founder and CEO Vishal Gondal said.

People in most of the cities expressed major concern on air-quality.

"The 'Quality of Air' is a major concern among people and rated it the lowest at 3.3. Quality of food got the highest rating followed by water, with a rating of 4.1 and 3.8, respectively. This indicates that most Indians feel the quality of air in their city is substandard," the report said.

People assigned the lowest air-quality rating of 1.8 in Delhi-NCR followed by Bengaluru and Mumbai with a score of 3 and 3.1, respectively.

The survey found more than half of the population is overweight with the highest number of such people in Ahmedabad, followed by Hyderabad, Chennai, Kolkata, Bengaluru, Mumbai, Delhi NCR and Pune.

In comparison to last year survey, there was the rise in the number of lifestyle diseases among people.

"Diabetes has increased from 7.7 to 7.9 percent. Also, more Indians have high cholesterol this year, increasing from 9.4 to 10.1 percent. With age as well people are more prone to lifestyle diseases. 23.8 percent people below the age of 45 have one or more diseases such as diabetes, cardiac problems, including high cholesterol, blood pressure, thyroid, and cancer," the report said.

The average sleeping hours of people came down to 6.54 hours in 2017 compared to 6.72 hours found in the previous survey.

As per the food habit, the survey found Kolkata has 82 percent non-vegetarians and Ahmedabad least with 44 percent.